Always on. Always reliable.
As your local MSP (Managed Service Provider), your entire company is covered. The GeekTek team remotely monitors your servers, desktops, routers, switches and all other network devices. GeekTek is instantly notified of any potential issues and immediately begins working on a resolution. We proactively manage your entire network, lowering your IT costs and increasing the reliability of your IT infrastructure, minimizing downtime and lost productivity.
- Significantly improved overall system reliability and performance
- Prevents issues, reduces downtime impact and duration
- IT spending focused on issue avoidance and service optimization rather than ‘fighting fires’
- Through preventative maintenance
- Predictable network and system management costs
- Majority of support activity is pre-scheduled or automated
- Alignment of IT support with your business needs
- Improved security
- Minmize risk of intrusion, data theft and lost productivity
- An outsourced IT management solution
- Focus on your core competence and not your network
| Proactive Solution – Core Offering |
| Feature |
Description |
| Preventative Network Maintenance |
- Preventative maintenance plan on servers and key network devices with 24×7 performance monitoring and allowance for client support requests
|
| Networking Control |
- Monitoring and continuing maintenance of:
- Network Infrastructure (LAN, WAN, domain and VPN)
- Network traffic, bandwidth and trends
- Network configuration and user permissions
|
| Reporting |
- Monthly Executive Summary Reports
- Asset Management Reports
- Incident Reports
- Service/Device Availability Reports
|
| Access to Help Desk |
- End-user access to our qualified technicians
|
| Emergency Support |
- For high-priority incidents, we will act rapidly to get you back to business quickly. Whether you require onsite work, remote remediation or both, we’re here when you need us
|
| Advanced Security Management |
- Firewall and Perimeter Management
- Antivirus Management
- Spam and Virus Mail Filtering
- Vulnerability Scanning and Remediation
- Security Policy Creation and Enforcement
- Specialized Security Reporting
- Wireless and Remote User Security Management
|
| Desktop Management |
- Proactive services and maintenance
- Software and O/S patches and updates
- Monitoring for ongoing performance and security
|
| Storage and Recovery Management |
- Backup Management
Remote
- Data Vaulting and Other Custom Storage Solutions
|
| Customized Support and Monitoring Solutions |
- If your network is bigger or more demanding than most, we can support additional devices or services and customize your solution to suit your specific needs
|
| Virtual CIO |
- Report and recommend on chronic and acute issues
- Planning for avoidance of both acute and chronic issues
- Incident and maintenance review
- Capacity, migration, asset refresh strategy and planning
- Ongoing IT budgeting assistance and consulting
- Recommendations for changes to support plan
|
How It Works
