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How To Add Appriver Exchange Email on an iPhone

As the iPhone gains momentum in both the consumer and corporate environment, more and more people are looking to it as a device to use for all of their day to day personal and business needs. Utilizing GPS, social networking, messaging, calendars, e-mail and more is “all in a day’s work” for the modern smartphone. However, with the rise in popularity of hosted Exchange servers, setup might be a bit more difficult than Apple would propose in their sleek tutorial videos.

One such hosted Exchange solution is AppRiver.com. With competitive pricing, a slick web interface and the ability to reduce costs on hardware and IT presence, it’s no wonder why small to mid-sized business would look to them for their e-mail needs. Unfortunately, using a hosted exchange solution like AppRiver can complicate matters for your mobile device setup. Geektek small business IT support outsourcing services of Los Angeles recognizes this and would like to present a step by step how-to guide for setting up your iPhone with AppRiver’s hosted Exchange service.

1. Login to cp.appriver.com to access to your Admin control panel.

AppRiver Control Panel Login Page

AppRiver Control Panel Login Page

2. Click on the username whose iPhone you wish to setup. This will open a new window.

AppRiver Exchange User Selection Window

AppRiver Exchange User Selection Window

3. Navigate to the Exchange 07 tab and click Settings.

AppRiver Exchange 2007 Settings Tab

AppRiver Exchange 2007 Settings Tab

4. Click the ActiveSync tab and record the email, username, domain and server information. This information will be used to setup your iPhone with AppRiver Hosted Exchange.

AppRiver Exchange 2007 ActiveSync Settings

AppRiver Exchange 2007 ActiveSync Settings

5. On your iPhone, tap Settings > Mail, Contacts, Calendars > Add Account > Microsoft Exchange and enter the information from step 4.

iPhone Exchange Setup

iPhone Exchange Setup

6. Your iPhone will now try to locate your Exchange Server. You will need to enter the server name from the information you gathered in step 4 into the Server field.

iPhone Exchange Settings with Server

iPhone Exchange Settings with Server

7. Choose which content you would like to synchronize: Mail, Contacts, and Calendars. Tap Save when finished.

iPhone Sync Options for Exchange E-Mail

iPhone Sync Options for Exchange E-Mail

 

Your mail will now be synced with AppRiver’s hosted Exchange services. 🙂