How do you find the right IT consultant for your business and specific technology needs? IT executives share their tips and advice. We also suggest five questions you should ask all prospective candidates.
Real life IT horror stories that resulted in instant terminations.
IT experts share advice on when a small businesses should pay for a hosted service and when a small business should opt for a free service.
A webinar discussing BYOD policies in the workplace, latest trends, and data security and protection risks followed by an interactive Q&A. Eric Schlissel, CEO of GeekTek, presents the latest on BYOD, MDM, and more.
A growing trend, “Shadow IT” is a term used to describe IT systems and solutions built and/or used inside organizations without the approval of the IT department. This could include anything from employees emailing spreadsheets back and forth to entire departments licensing third-party, cloud solutions behind IT’s back.
While the usage varies, one thing is certain: Shadow IT is growing.
“While technical support has become a commodity over the years, the partnership between small businesses and their trusted IT service providers has remained invaluable. If you’re just starting out in IT services, my recommendation is to not only focus on your technical studies, but to increase your personal communication skills. We see a lot of applicants that look great on paper, but when we meet with them they’re unable to relay technical information to nontechnical people in an empathetic and understandable way. IT is as much about client services as it is about technical knowledge, and those that communicate effectively move forward with greater ease.” – Eric Schlissel