Whether a small or medium sized business each one is in need of an IT infrastructure and software solution.
With that in mind, the question for small businesses is this: is it better to use IT outsourcing or is an in-house solution preferable? Although there are certainly benefits and limitations for each side, it is fairly clear that the overwhelming evidence supports outsourcing for small businesses.
Here are some important reasons why small businesses should opt for IT outsourcing:
1. Business owners will have more time to focus on the business mission – Unless the company is an IT company, it’s not likely that it is in business to deal with IT technical problems, installations, and maintenance. It’s in business to make money by offering those products or services which fulfill its mission statement. IT outsourcing enables business stakeholders to focus on those core business objectives, rather than IT operations.
2. The business will have happier employees – That might seem like a striking statement but it’s also accurate. Constant IT problems in the form of downtime or software malfunctions will definitely put a damper on employee morale. Outsourced IT solutions, on the other hand, will be managed by trained professionals who will proactively work to ensure proper up-time and functionality.
3. Reduced operational overhead – An in-house solution would require full-time employees. In many cases, these employees get paid a competitive salary and benefits only to perform an IT maintenance role. That’s a fairly expensive investment of resources, which could be put to better use. If the company opts for outsourcing instead, then it is paying only for those services as they are rendered, and that without the overhead of fringe benefits. This is a great way to bolster the bottom line.
4. Better work/life balance – It is true that key players in small businesses are expected to work long hours. But they shouldn’t if they don’t have to. With IT outsourcing, those with a personal interest in the business can delegate the responsibility of managing an extremely important part of the company’s operations to people who will work while they spend time with their families or unwind.
If you’re looking for an IT solution for your small business, feel free to contact us. We’ll be happy to discuss your company’s objectives with you and offer you alternatives that meet your needs.